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General Terms and Conditions

General Terms and Conditions

Welcome to the website www.effect-nutrition.com !

These Terms and Conditions govern the relationship between users and the website administrator in relation to the use of the website's content and services.

By accessing, viewing, and using the services of the website, you confirm that you are at least 18 years of age, agree to these Terms and Conditions, and accept to be unconditionally bound by them. If you disagree with the Terms and Conditions, please discontinue your use of the website and services.

I. Definitions

“General Terms and Conditions”, “GTC” - the terms and conditions governing the relationship between Users, on the one hand, and the Administrator, on the other hand, in connection with access to the Website, viewing and use of the Services provided.

“Website”, “Site” - a separate space on the Internet with the web address (URL) https://effect-nutrition.com, including mobile and other related software applications.

“Administrator”, “We” - the company that manages and maintains the Website:,  www.effect-nutrition.com

“User”, “You” - a person who accesses the Website and/or uses the Services provided.

“Services” - all services, resources, and functionalities provided by the Administrator through the Website and available to Users.

II. Acceptance, validity, and effect of the General Terms and Conditions

1. These Terms of Use constitute a legally binding agreement between Users and the Administrator. The relationship between the Administrator and Users is governed by these Terms of Use, the Privacy and Cookie Policy, and all other written rules and conditions of the Administrator published on the Website, which are an integral part of these Terms of Use.

2. The Terms of Use do not address or regulate any issues arising from or related to the provision of links to other sites, advertisements, services, products, and third-party software, insofar as the latter are not provided and controlled by the Administrator.

3. The Administrator determines the content of these Terms and Conditions and reserves the right to make changes at any time. The changes shall be announced by publishing the updated Terms and Conditions on the Website with the date of the last update, as well as by communicating with Users in cases where this is required by law. Any change shall take effect from the moment it is announced. If the User does not agree with the new version of the Terms and Conditions, they should not use the Website and the Services after it comes into effect. If the User continues to use the Website and the Services after the Terms and Conditions have been updated, they will be deemed to have agreed to the latest published version of the Terms and Conditions.

4The administrator takes due care to provide complete and accurate information on the Website. It is possible that some texts on the Website may contain omissions or inaccuracies due to human or technical error.

5. If Users have any doubts about the quality of the Services or the content or reliability of the Website, they should not use the Services or any part of the Website. In all other cases, if, despite these doubts or reservations, the User continues to use the Services or resources of the Website, the responsibility for this decision lies entirely with the User.

III. Services

6. The website provides Users with Services with the following subject matter: information and advice on healthy lifestyles. The Administrator reserves the right to make changes to the subject matter and characteristics of the Services at any time and at its discretion.

7. The website also offers features such as a blog with original articles and materials. The materials in the blog are for informational purposes only regarding healthy lifestyles and do not constitute medical advice, treatment advice, and/or diagnosis.

8. The User uses the Services as advertised, in accordance with the specified terms and conditions. The Services are used at the discretion of the User, who is solely responsible for the selection of each Service and its compliance with their expectations in terms of type, quality, usefulness, applicability, effectiveness, and other criteria.

9. Detailed information about the Services offered on the Website, including, but not limited to, the manner of provision, duration, price, payment methods, and others, is provided to the User after sending a request via the inquiry form on the Website. Some of the Services may require the User to fill out a questionnaire with information about him or her that is necessary for the performance of the Services.

10. Before being bound by the terms and conditions of the specific Services, these Terms and Conditions and the Privacy and Cookie Policy, the User receives detailed information about the relevant Services, as specified in Section 8 of these Terms and Conditions.

11. When sending a request, reviewing and accepting the terms and conditions of the Services, the General Terms and Conditions, and the Privacy and Cookie Policy, the Website provides the User with the option to select and reserve a consultation time. The Administrator MAY send the User an email to confirm the consultation appointment.

12. The consultation confirmation email contains information on how to make an online payment via bank transfer. It is recommended that Users familiarize themselves with the terms and conditions of the respective payment operator in advance. The User shall pay for the Service at least 24 hours before the scheduled consultation.

13. The order for the Services offered on the Website shall be considered complete after the questionnaire under item 9 of these GTC has been filled in.

14. The Administrator reserves the right, at its sole discretion, to change, add, and/or remove Services and functionalities, as well as to make changes, including, but not limited to, the prices of the Services and the methods of payment. Any change in the prices of the Services shall take effect after the date of its publication on the Website, but shall not affect orders that have already been sent and paid for.

IV. Access

15. Users have free access to the Website to view the materials on the site and blog and to send inquiries to the Consultant using the appropriate inquiry form posted on the Site.

16. In order to use the Services, Users must have an Internet-connected device that is compatible with the technical requirements for viewing and using the Website, and must follow the steps described in Section III of these Terms and Conditions.

V. Rights and obligations

17. Rights and obligations of the User

The user undertakes:

  • To use the Services and resources offered on the Website lawfully, in accordance with their intended purpose and in accordance with these Terms and Conditions, and to provide accurate information about themselves, not to impersonate another person, not to create user profiles by automated means or otherwise attempt to mislead others about their identity when communicating through the Website;
  • To access the Services and the Website through the technologies and means provided by the Administrator, implemented through their usual functionality on the Website;
  • Not to use, reproduce, copy, or distribute, in whole or in part, the Website and/or the content published therein for any purpose (commercial or non-commercial) other than those expressly specified in the Terms and Conditions;
  • The User is prohibited from performing any of the following actions: copying, adapting, modifying, reverse engineering, creating derivatives of the software on the Website; circumventing, removing, or manipulating any elements of the measures and technical means introduced to protect the Services and the Website from unauthorized access, hacking, and other destructive malicious attacks and destructive actions, including, but not limited to any actions that have the purpose or result of blocking access to the Services and/or the Website, uploading and distributing illegal content, destroying the functionality of the Services and the Website in whole or in part, theft and loss of data;
  • To be informed of changes to the Website, Services, and other resources, as published on the Website;
  • Not to infringe on the intellectual property rights of the Administrator and third parties.

The user has the right to:

  • To use the Website and all Services lawfully for the purposes and within the limits of these Terms and Conditions;
  • To terminate at any time, at their discretion and desire, the use of the Services and the Website and to request the deletion/erasure of their data by the Administrator.

18. Pursuant to Article 57, paragraph 1, item 13 of the Consumer Protection Act (CPA), the right of withdrawal cannot be exercised in relation to personalized digital content to which the consumer has been granted access.

19. Rights and obligations of the Administrator

The administrator has the right to:

  • At any time, at its discretion, to make changes to the Services and the Website in connection with the maintenance, development, and/or improvement of the quality of the Services it provides, as well as to expand the scope of the Services, without written notice to Users and without liability for doing so;
  • To block the User's access to the Website in case of violation of these Terms and Conditions, the Privacy and Cookies Policy and other written terms and conditions that form an integral part of the Terms and Conditions, including, but not limited to, when the User or persons using their profile commit, attempt to commit, or pose a real threat of committing illegal actions or actions that threaten the security and functioning of the Services and/or the Website, or affect the legitimate interests of Users, the Administrator or its partners, contractors and other related persons, or the protection of other significant public interests;
  • Temporarily restrict or suspend the provision of the Services in order to improve the quality of the Services, when performing preventive maintenance, repairing faults, updating information, and other related activities;
  • To seek all legal remedies and compensation for actual or alleged violations of the General Terms and Conditions, the Privacy and Cookie Policy, and other written terms and conditions that form an integral part of these General Terms and Conditions;

All rights not expressly granted to Users and/or third parties in these Terms and Conditions are reserved and belong to the Administrator.

The administrator undertakes:

  • To process each request for a consultation appointment with a User in a timely and accurate manner;
  • To provide the service selected and paid for by the User.

VI. Liability. Limitations

20. The services and their performance are based on the information provided by the User when completing the questionnaire under item 8 of these Terms and Conditions and in the course of the consultations, and are based on the best academic and professional practices in the field of healthy, balanced, and harmonious lifestyle.

21. The content of the Website, including the materials in the blog, and the Services offered are not, should not be considered as, and do not replace professional medical, dietary, or diagnostic advice or treatment. If you have a health problem, you should seek advice from your personal physician or a medical specialist in the relevant field.

22. The administrator does not guarantee the efficacy or safety of products and treatments mentioned and/or described in any part of the Website content. Described in materials, part of the content of the Site, health conditions, information about medicinal products, food supplements, herbal supplements, and others are subject to change and are not intended to cover all possible uses, indications, precautions, warnings, drug interactions, allergic reactions, and/or adverse effects. The Administrator does not recommend or endorse any specific test, clinical care provider, product, procedure, opinion, service, and/or other information that may be mentioned in the content of the Website.

23. The administrator is not responsible for:

  • The quality, reliability, accuracy, and performance of related services provided by other persons and organizations in connection with the operation of the Internet, social networks, hosting, and other services, in the event of traffic disruptions due to reasons for which the Internet provider or persons providing related and other services accessible through the Website are responsible. The Administrator is not responsible for the content and consequences of using these services and third-party websites;
  • The quality of the Services when using faulty technical means, devices, and/or incorrectly configured software on the part of the User, or for any direct, indirect, specific, incidental, or other damages related to the use of software programs installed on the User's computer;
  • Damages (direct, indirect, incidental, or consequential) caused by inaccurate, unreliable, misleading, or deceptive information and/or data published by advertisers or other information sources on the Website;
  • Losses incurred by the Consumer from lost profits.

VII. Protection of personal data

24. By accessing the Website, the User accepts that their personal data may be collected, processed, and stored by the Administrator for the purpose of proper, smooth, and full use of the Website and Services in accordance with the Terms and Conditions and the Privacy Policy published on the Website, which is an integral part of the Terms and Conditions and is available here.

25. The Administrator processes Users' personal data in its capacity as a Personal Data Administrator within the meaning of § 1, item 2 of the Additional Provisions of the Personal Data Protection Act (PDPA).

26. The administrator is not responsible for contact information and other data that is incorrect, false, or relates to third parties.

27. The provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) shall apply.

28. The Administrator shall take measures to protect the personal data of Users in accordance with the requirements of the Personal Data Protection Act and other applicable provisions of Bulgarian and European law.

VIII. Intellectual Property

29. All content and layout of the Website, including but not limited to design, text, graphics, images, Administrator logo, user interface, databases, and software, in whole or in part, intellectual property objects, are the property of the Administrator or are licensed by their rights holders and are protected by Bulgarian or other applicable international acts on copyright and other intellectual property rights.

30. The reproduction of any element subject to intellectual property rights on the Services and the Website may only be carried out with the express written consent of the Administrator. The use of the Services and the Website does not grant Users any rights to the intellectual property objects as a whole or to any part thereof.

31. It is prohibited to use the materials published on the blog in any way, for commercial or non-commercial purposes, including publishing them on social networks, blogs, forums, and others without the express written permission of the Administrator or the relevant rights holders.

IX. Supervision. Alternative dispute resolution

32. The supervisory authority for consumer protection in Bulgaria is the Consumer Protection Commission (CPC) at the following address: 1000 Sofia, 4A Slaveykov Square, floors 3, 4, and 6; consumer hotline: 0700 111 22, website: http://www.kzp.bg/.

33. In the event of a dispute regarding obligations related to the use of the Website and the Services, the relevant User may refer the dispute to the alternative dispute resolution bodies (ADR) under the terms and conditions of Art. 181a et seq. of the Consumer Protection Act. Additional information on alternative dispute resolution can be found on the website of the CPC at http://www.kzp.bg/and in the online dispute resolution platform ODR.

X. Applicable law

For matters not covered by these Terms and Conditions, the provisions of the applicable Bulgarian legislation shall apply. Disputes relating to the use of the Website and the Services that cannot be resolved through mutual agreement or through an ADR body shall be referred for consideration and resolution to the competent Bulgarian court.

Thank you for reading the Terms and Conditions for using the Website!

Effective as of August 7, 2025.